RETURNS

RETURNS AND CHANGE CONDITIONS

 

Our site is one of the most important rules for protecting consumer rights. In this sense, any problems arising from the products and services you experience during your shopping on our site are carefully evaluated and resolved as soon as possible.

 

It should not be forgotten that ı Contracts related to books, digital content and computer consumables submitted in the material environment after the delivery of the goods such as packaging, tape, seal and package are excluded from the scope of the right of withdrawal.

However, for products outside the scope of the above article;

 

Time of Return (Right of Withdraw) How Many Days?

 

Receiver; In the distance contracts related to the sale of goods, it has the right to withdraw from the contract by rejecting the goods without taking any legal and criminal responsibility within thirty days from the date of receipt of the goods. In the case of distance contracts relating to the provision of services, this period begins on the date of signing the contract. In the contract, if the performance of the service is to be carried out before the end of the fourteen days, the consumer may exercise his right of withdrawal until the date on which the performance begins. Costs arising from the use of the right of withdrawal belong to the seller.

In order to use the right of withdrawal, the Buyer shall be notified to the Seller by fax, telephone or e-mail notified to the Seller within the thirty-day period and in accordance with the provisions of Article 4 of the Remote Sales Agreement and the integral part of the Contract and your-accessoriess.myshopify.com web In accordance with the preliminary information published on the website, the packaging and its contents must not be damaged and must be available for resale by the Seller. The return procedures included in the Right of Withdrawal are included in the Distance Sales Contract. In case of the exercise of this right, the original of the invoice for the goods/services delivered to the third party or the Purchaser shall be returned. Within thirty days following the receipt of the right of withdrawal, the goods/service charge and delivery costs shall be returned to the Buyer and the buyer shall return the goods/services within 30 days. If the original invoice is not sent, VAT and any other legal obligations to the Buyer cannot be returned.

The Buyer is liable to indemnify the Seller for the damages in the defect rate if there is a decrease in the value of the goods or if the return is impossible due to the reason of the buyer's fault. Payments can be made by using one of the credit card, EFT or wire transfer methods.

Products that cannot use the right of withdrawal

 

Goods/services which cannot be returned due to their quality, rapidly deteriorating and expired goods/services, disposable goods/services, any copyable software, and programs. In addition, all kinds of software and programs, DVD, DIVX, VCD, CD, MD, videocassettes, computer and stationery consumables (toner, cartridge, ribbon and so on) and cosmetic materials in order to use the right of withdrawal of goods / services of unopened, unspoiled and unused There is a condition to be.

 

1. a) Contracts relating to goods or services whose price varies depending on the fluctuations in the financial markets and which are not under the control of the seller or the supplier.

 

1. b) Contracts relating to goods prepared following the consumer's wishes or personal needs.
2. c) Contracts for the delivery of goods which may be damaged or expired.

 

ç) After the delivery of packaging, tape, seal, package, such as protective elements of the opened items; contracts for the delivery of improper returns for health and hygiene.

 

1. d) Contracts relating to goods which are mixed with other products after delivery and cannot be separated by their nature.

 

1. e) Contracts relating to books, digital content and computer consumables provided in material form after the delivery of the goods such as packaging, tape, seal and package.

 

1. f) Contracts for the delivery of periodicals, such as newspapers and journals, except those provided under the subscription agreement.

 

1. g) Contracts for accommodation, transport of goods, car rental, the supply of food and beverages, and leisure or leisure activities for leisure or recreation.

 

ğ) Instantaneous services in an electronic environment or contracts for intangible goods delivered to the consumer immediately.

 

1. h) Contracts concerning services commenced with the approval of the consumer before the expiry of the right of withdrawal.

How will I return

 

Shipping

To return your product, you should mail your product to Beyhekim neighborhood Fırat Street Selçuklu, Konya, Turkey, 42000, Turkey. 

 

You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

 

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

 

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

 

Which products are returned?

The authenticity, hygienic, and reproducibility of the product must be maintained. For this reason, in any way product packaging damaged products, packaging opened, used, destroyed, and so on, we can not return products. In the case of the return of the product, we ask you to give us the reason for the return of the product.

 

Delivery Information…

 

Due to the different features of the products offered on our site, transportation and delivery conditions may change from time to time.